Terms & Conditions
Effective Date: August 2026
Welcome to Kalawa.store. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using Kalawa.store, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Eligibility
You must be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
3. Products
Kalawa.store offers Rakhi gifts, festive gift hampers, personalized products, and related accessories.
- Product images are for illustration purposes.
- Actual product colors may vary slightly due to screen settings.
- Availability is subject to stock.
4. Pricing
- All prices are listed in Indian Rupees (₹).
- Prices include applicable taxes unless stated otherwise.
- We reserve the right to change prices without prior notice.
5. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors or stock unavailability.
- Limit product quantities.
Customers will be informed if an order cannot be fulfilled.
6. Payments
We accept secure online payments through trusted payment gateways.
Accepted payment methods include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallets
Kalawa.store does not store your card details.
7. Shipping
Delivery timelines may vary depending on your location.
Shipping delays caused by:
- Courier partners
- Natural disasters
- Government restrictions
- Festivals
are beyond our control.
8. Returns & Refunds
Please refer to our Refund & Return Policy for complete details.
Personalized or customized products may not be eligible for returns unless damaged or incorrect.
9. Intellectual Property
All content on Kalawa.store, including:
- Logo
- Images
- Product designs
- Graphics
- Text
- Website design
is the intellectual property of Kalawa.store and may not be copied without written permission.
10. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Upload malicious software.
- Attempt unauthorized access.
- Misuse our services.
11. Limitation of Liability
Kalawa.store shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.
14. Changes to Terms
Kalawa.store reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.